Communication Mastery
Revolutionize your messaging with our integrated multi-platform solution.
WhatsApp customer engagement platform
Supercharge your sales with WhatsApp
Broadcast campaigns, automate conversations, manage leads, and support customers from one connected workspace.
- Broadcast
- Automate
- Engage
- Sell
Backed by official WhatsApp APIs
Platform capabilities
Transform your communication strategy
Unlock practical tools that redefine how your business communicates and engages.
Intelligent Insights
Leverage deep analytics to understand and optimize your communication strategy.
Workflow Automation
Streamline your processes with intelligent, time-saving automation tools.
AI-Powered Personalization
Customize interactions with AI-driven communication insights.
Creative Templating
Access professional templates for rapid, effective communication.
Seamless Integration
Connect effortlessly with your existing tools and platforms.
WhatsApp Growth, Upgraded
Turn WhatsApp into a
revenue-generating channel
Upgrade from basic chatting to a scalable system that captures leads, builds trust, and converts — automatically.
WhatsApp Marketing Upgrade
The Goal: Moving from basic chatting to a professional revenue-generating channel.
Broadcast Management: Send thousands of personalized messages safely using the official WhatsApp Business API (no ban risk).
Rich Media Templates: Interactive buttons, carousels (image sliders), and PDF catalogs — beyond plain text.
Green Tick Verification: Build instant trust with a verified business badge.
Opt-in Management: Automated consent collection to stay compliant with global privacy laws.
New release
WhatsApp Lead Capture
Simplify Lead Collection
Within WhatsApp
The Goal: Eliminate long forms and friction by collecting high-quality lead data through natural conversation.
1. Native WhatsApp Forms (Flows)
Instead of sending users to an external website, use WhatsApp Flows to open a professional form directly inside the chat.
Pre-filled Data: WhatsApp can automatically populate the user's name and phone number, reducing the effort required to finish the form.
2. Automated Lead Qualification
Stop wasting your sales team's time on tire-kickers. Use the chatbot to filter leads automatically.
Dynamic Questioning: The AI asks specific qualification questions (e.g., "What is your monthly budget?" or "Are you looking for a home or office space?").
3. Seamless CRM Integration
Data collected in a chat is only useful if it’s stored correctly.
Real-time Sync: Every piece of data—from an email address to a specific product preference—is instantly pushed to your CRM (HubSpot, Salesforce, Zoho, etc.).
Zero Manual Entry: Eliminate the risk of human error. Your database stays updated automatically, 24/7.
New feature
New Feature: Collect Payments on WhatsApp
Close the sale instantly,
inside the chat
The Goal: Close the sale instantly by turning your chat thread into a secure, one-click checkout counter.
1. Native In-Chat Experience
Stop sending customers to external browsers or apps where they get distracted and drop off.
One-Tap Checkout: Customers can pay using WhatsApp Pay (UPI), Credit/Debit cards, or Net Banking without leaving the conversation.
Frictionless Flow: Billing address and contact details are already part of the profile—making the "Buy" button truly instant.
2. Automated Payment Requests & Reminders
Don't let manual invoicing slow down your revenue.
Smart Triggers: Automatically send a payment request the moment a customer selects a product in your catalog or chatbot.
3. Catalog-to-Payment Automation
Transform your WhatsApp profile into a full-scale e-commerce store.
Direct Cart Checkout: Users browse your catalog, add items to cart, and pay the total in one seamless sequence.
Order Management: Once paid, the order status updates automatically and shipping is triggered—no human intervention.
New feature
Why WhatsApp
WhatsApp: by the numbers
Reach customers on the channel they already use, with engagement that supports measurable growth.
- 98%
- Open rates
- 55%
- Click rates
- 2.6Bn+
- Active users
- 70%
- Engagement rate
Built for growth
Features that drive conversions
Maximize your WhatsApp marketing with practical tools for every stage of the funnel.
Real-Time Analytics
Track campaign performance with in-depth metrics and conversion insights.
Bulk Broadcasting
Send highly targeted messages to thousands of contacts in just a few clicks.
Smart Segmentation
Organize contacts based on behavior, interests, and engagement levels.
Custom Integrations
Connect WhatsApp with your preferred tools through our flexible API.
Automated Responses
Reply to common queries instantly using intelligent triggers.
Conversion Tracking
Measure ROI and optimize WhatsApp campaigns for maximum impact.
Seamless onboarding
Hassle-free support at no extra cost
Get started quickly with guided onboarding and ongoing support included with your workspace.
Free Green Tick Verification
Free WhatsApp Business API
Free Onboarding
Zero Setup Fee
Free Website Widget
Free QR & Link Generator
24/7 Technical Support
Dedicated Account Manager
Support centre
Frequently Asked Questions
Quick answers to help you understand WapNexus
WapNexus is a WhatsApp customer engagement platform for businesses that use WhatsApp for marketing, sales, notifications, or customer support. It brings campaigns, customer conversations, contacts, templates, automation, and message performance into one workspace.
The WhatsApp Business app is primarily built for manual conversations on a phone. WapNexus connects your business to the official WhatsApp Business API and adds campaign broadcasting, approved templates, a shared team inbox, customer organization, automation, analytics, and API access.
You can create and manage message templates, organize customers, launch targeted campaigns, respond to conversations with your team, monitor message performance, and connect supported workflows through APIs—all from one workspace.
In many cases, yes. The available connection method depends on how your number is currently registered and which onboarding options Meta makes available for your account. WapNexus support can review your setup and guide you through the supported connection or migration path before you make any changes.
Not necessarily. You may be able to connect an eligible existing WhatsApp Business number, or you can use a dedicated number for WapNexus. Any number being registered must meet Meta’s eligibility requirements and be available for verification when requested.
That depends on the connection method available for your number. Meta’s supported coexistence flow may allow eligible businesses to retain compatible WhatsApp Business app data, while a full migration can change how existing chats and app access work. WapNexus support will explain the exact impact and recommended backup steps before you proceed.
The core WapNexus connection usually takes only a few minutes: sign in with Meta, choose your business, and select or verify your WhatsApp number. Activation can take longer if Meta needs to review your business, display name, phone number, or message templates.
No. The guided Meta connection and the main WapNexus features are designed for business users. A developer is only useful if you want to build a custom API integration, and the WapNexus team can assist with onboarding and technical questions.
Yes. WapNexus lets you send targeted campaigns to opted-in customers using WhatsApp-approved message templates. Your available reach and delivery are still governed by Meta’s messaging rules, account limits, and phone-number quality rating.
Yes. Customer replies appear in the WapNexus Live Chat workspace, where your team can continue the conversation. Follow-up messages remain subject to Meta’s current messaging-window, template, and pricing rules.
WapNexus provides campaign analytics and message logs for statuses supplied by WhatsApp, including sent, delivered, read, and failed. When WhatsApp returns a failure reason, the logs help you identify issues such as an invalid recipient, template problem, or account restriction; some delivery outcomes may not include a detailed reason.
WapNexus includes Template Message APIs and supports integrations with external systems. API and webhook requirements vary by workflow, so share your use case with the support team to confirm the available endpoints, events, and plan access before implementation.
In many cases, yes. Migration depends on access to your Meta business, WhatsApp account, phone number, and two-step verification settings, as well as coordination with your current provider. Your number can often be retained, but templates, message history, and provider-specific data may not transfer automatically, so WapNexus support will review the migration before it begins.
WapNexus currently offers its Basic Plan at ₹299 per month. Applicable WhatsApp messaging charges are billed separately according to the message category and rates shown on the pricing page, and optional products such as chatbot flows may have a separate charge.
Credits are the prepaid balance used for applicable WhatsApp messaging charges. They are deducted when a billable message is processed according to its category and the current rate shown in WapNexus. You can monitor your available balance from the dashboard.
WapNexus does not charge a setup fee. Your total cost can include the monthly plan, applicable WhatsApp messaging charges, and any optional add-ons you choose. You can cancel or downgrade your subscription, but completed payments are governed by the WapNexus Refund Policy.
Yes, you can book a free product demo to see WapNexus and discuss your use case before purchasing. Trial or promotional access may change over time, so check the current signup offer or contact the WapNexus team for availability.
You can cancel or downgrade your subscription through your account or by contacting support. Access and billing follow your applicable subscription terms. If you need a copy of your data or want eligible personal data deleted, contact support; some records may still be retained where required for security, legal, or accounting purposes.
WapNexus provides free onboarding and technical support to help you connect Meta, verify your number, understand templates, prepare your first campaign, and troubleshoot platform issues. You can reach the team through the website or at support@wapnexus.com.