Choose a plan that fits your needs
Full access to WhatsApp API and essential features
Marketing :
₹0.88
Utility :
₹0.125
Authentication :
₹0.125
Chatbot Flows : 5 Chatbot Flows: ₹ 1999 (charged separately)
Understand WhatsApp Conversation Pricing easily.
A WhatsApp conversation is a 24-hour messaging session where businesses can send unlimited messages. This session starts when a business replies to a customer’s message and resets after 24 hours. Conversations are categorized based on their purpose and pricing structure.
Businesses can send unlimited free messages to customers within a 24-hour window when a conversation is initiated by the customer. This helps businesses provide seamless customer support without incurring additional charges, ensuring cost-effective engagement.
Marketing conversations involve sending promotional messages, offers, or updates to customers beyond the standard 24-hour session. These messages require WhatsApp-approved templates and are priced based on location, helping businesses reach their audience effectively.
Utility conversations cover important non-promotional notifications like order confirmations, reminders, and alerts. These messages help businesses keep customers informed about transactions and appointments while following WhatsApp’s template guidelines.
Authentication conversations are used for secure verification purposes such as OTPs and login authentications. These messages ensure that businesses can securely verify users’ identities while maintaining a seamless and fast authentication experience.
Service conversations involve proactive communication initiated by a business for customer support. These include order updates, payment confirmations, and general service-related inquiries to enhance the overall customer experience efficiently.